If you are new to the cloud marketplace trial process, please use the following steps to create your trial. 

1. Click Start your trial above. This may redirect you to sign in with your Red Hat account.
2. Once signed in, click the Add an AWS account button to be redirected to the AWS Marketplace page (this may require sign in).
3. Click View Purchase Options to proceed.
4. On the subscription page, select Red Hat Product Trials under the Dimensions section, then click Subscribe in the bottom right of the page.
5. The page should refresh to reflect that the subscription is in progress. Click Set up your account connect your AWS and Red Hat accounts.
6. In the console page that appears, select to agree to the terms and conditions, then click Connect accounts.
   1. (Caution, please ensure you are linking the correct AWS account ID you wish to have associated with your logged in Red Hat account).
7. Once done, you will be redirected to the initial Red Hat trial page. Click Start your trial to generate a dropdown selector.
8. Click the dropdown to select the AWS account you wish to link to your Red Hat trial.
   1. If there are no accounts in the list or you wish to link a different account, go to the add account page.
   2. If you have questions to the statuses being displayed next to the accounts listed, please see the What do the statuses on my AWS account mean? section of this FAQ.
9. Click Create trial.
10. The process will take some time to complete, so please do not navigate away from the page. Once finished, click the Continue button.
11. After the trial is created, you can click the Continue button to be redirected to AWS.
12. In the AWS site, you will be prompted to complete your subscription by clicking Accept offer button in the bottom right of the page.
13. Once the request processes, a confirmation message will appear and then you may click the Launch your software button to dive into your trial. 

If you are having difficulties with this trial process, please feel free to contact our support team for further help. 

There are several statuses that will appear next to your AWS account that appear in the selection dropdown menu during the linking process. 

Available: This AWS account can be linked to your Red Hat account and is eligible to start a trial.

Applying: Your AWS account is in the process of having a Red Hat trial applied to it.

Error: An unexpected issue occurred during linking. Please retry linking your account and creating your trial. 

Unaccepted: Your AWS account was successfully linked with your Red Hat account, but you still need to accept the AWS offer on the Amazon trial page. 

Accepted: Your AWS and Red Hat accounts were linked successfully and your trial was accepted on both sites. You can use your trial on this account. 

Cooldown: You have previously participated in this trial and must wait 90 days until you can start a new one. 

Red Hat® product trials offer all the benefits included in a Red Hat subscription. But Red Hat product trials are more than just access to the latest code. They provide access to all versions of the software, to patches and other software updates, and to our award-winning Red Hat Customer Portal.

Not at all. As Red Hat has  many cloud provider partners, a Red Hat trial is hosted on the cloud provider’s marketplace for easier access and deployment to their customers. This trial will still provide the same benefits as any of our Red Hat product trial offerings. 

Yes. These trials do offer Premium Support level access, giving trial customers unlimited, 24x7 access to our global network of experienced technical support engineers. 

For assistance specific to your cloud infrastructure, please consult with your cloud provider directly.

Trial users also have access to all product documentation, as well as the vast Red Hat Knowledgebase.

Yes. A Red Hat account is required to link to your cloud provider account. This ensures that the trial period is correctly applied to the intended cloud instance. Once you click the ‘start your trial’ button above, you will be walked through the process of creating a Red Hat account if you do not already have one, as well as the linking process to your cloud provider account. 

• Purchase a subscription.
• Renew the product trial after the 90-day expiry grace period has ended.
• Contact Red Hat Sales to determine if the product trial can be renewed sooner or if a similar product trial is available.